Help & FAQ

Only after the host accepts your request. Until then, nothing is paid. If they decline, you are never charged.

You can cancel any time before the host responds at no cost. After they accept, the cancellation windows in Pricing & fees apply.

Your public profile and the request details — date, time, occasion and venue. They do not see your private address, documents or contact details.

Refunds follow the cancellation windows: more than 48 hours before is a full refund, 24–48 hours is 50%, and less than 24 hours or a no-show is none. If the host cancels, you get a full refund including the service fee. Safety or rule breaches are reviewed by a person and refunded outside these windows.

No. All payments go through Boody so we can process refunds and keep the safety review running. Paying a host off-platform can end your account.

After a completed meeting, the host's share (meeting price minus the 15% service fee) is paid out to their connected Stripe account. Hosts handle their own taxes.

Every host submits an ID document and a selfie, reviewed by a person before their profile goes live. It confirms identity and age (21+). See verification explained.

You can report a person or a meeting at any time. Reports are read by a person and never notify the other side. You can also block someone from your chat.

No. Boody is for companionship — dinner, events, travel, drinks and conversation. Sexual services are not allowed. Read the platform rules.

Yes, at any time from your account. Your profile and data are removed within 30 days.

No. Most people join to find company. You only go through host onboarding if you choose to become a companion.

Use the contact form below and a person will get back to you, usually within one working day.